Coronavirus COVID-19

Here are key sources of information and helplines to support Tasmanians during the Coronavirus COVID-19 pandemic. Refer to other categories for specific services.

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Support for individuals

COVID-19 Information relating to the early release of superannuation, reducing superannuation minimum drawdown rates, working from home and more

myGov Account

A myGov account is a secure way to access government services online with one login and one password. It can help you access and track your Centrelink assistance online.

No Interest Loan Scheme (NILS)

NILS is the No Interest Loan Scheme. We help low income Tasmanians get safe, fair and affordable loans.

Services

Phone support
Walk in

Support for Temporary Visa Holders

**COVID-19 Update - The Tasmanian Government has announced support for temporary visa holders who are experiencing difficulties.

Services

Phone support
Online

Current Restrictions

Restrictions on gatherings are in place in Tasmania to help slow the spread of COVID-19 in our community. See our website for the latest information.

Coronavirus symptom checker and helpline

Answer questions about your symptoms to see if you need to seek medical help or get tested. This tool from healthdirect is available online at any time. You can also call our hotline to speak to a registered nurse about your health concerns.

Services

Phone support
Online

Emergency Support Line

Australian Tax Office Emergency Support line for assistance if you have a debt to the tax office you can’t pay.

Services

Phone support

Emergency relief services

FindHelpTAS lists a range of Emergency Relief services in the Emergency Category - under Emergency Relief - here's a quick link for you

National Coronavirus Health Information Line

If you're concerned you can call the National Coronavirus Helpline for information and advice about COVID-19. If you require translating or interpreting services, call 131 450.

Services

Phone support
Online

Lifeline 13 11 14 crisis support

If you are thinking about suicide, experiencing a personal crisis or feeling alone help is available any time 24/7 on 13 11 14. No one needs to face their problems alone. If you struggle talking on the phone you can Text Lifeline on 0477 13 11 14, available 6.00pm to midnight (AEDT), 7 days a week.

Services

Phone support
Online

Youth Allowance

Financial help if you’re 24 or younger and a student or Australian Apprentice, or 21 or younger and looking for work.

Tasmanian Public Health Hotline

If you think you might have COVID-19 because of recent travel or contact with a confirmed case, phone your GP or the Tasmanian Public Health Hotline, 1800 671 738.
This line is not for general enquiries and information about the virus.

Services

Phone support
Online

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