The Way Back Support Service – suicide attempt or suicidal crisis support

People who have attempted suicide often experience severe distress in the days and weeks immediately afterwards, and are at high risk of attempting again.

The Way Back Support Service was designed to give personalised non-clinical support for up to three months following a suicide attempt or suicidal crisis.

A dedicated support coordinator will work with you or your loved one to develop a program:

  • Encouraging and supporting them following discharge from hospital
  • Supporting them to develop a safety plan
  • Connecting them with services based on their needs, such as community group and financial or relationship counselling

Our support coordinators work during business hours Monday to Friday between 9am – 4pm (excluding public holidays).

They will try to visit the client at the hospital, or ring you the same day. If the referral is after hours or on the weekend they will call you the next business day.

Ring: 1800 243 232

Need urgent assistance?               Dial 000 or go to a hospital emergency department.

You can also call:

  • The Suicide Call Back Service (24 Hours) on 1300 659 467
  • Lifeline (24 Hours) on 13 11 14
  • Access Mental Health 1800 332 388

Who this service is for

Individuals presenting to the hospitals listed below following a suicide attempt or suicidal crisis will be eligible for the service

  • Launceston General Hospital
  • North West Regional Hospital
  • Mersey Community Hospital
  • Royal Hobart Hospital



Opening Hours

This service operates between 9am and 4pm Monday to Friday (excluding public holidays).

How this service is delivered

  • Call or visit us online

    Ring: 1800 243 232

Booklet - Guiding their Way Back

A resource for people who are supporting someone after a suicide attempt

Download Booklet

Updated: 13/07/2023

Provided by

133 Elizabeth Street, Hobart TAS, Australia
159 Collins Street, Hobart TAS, Australia
Cole Street, Sorell TAS, Australia
Main Road, Glenorchy TAS, Australia

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