Access Mental Health – Helpline

1800 332 388

The Helpline is a mental health phone line for advice, assessment and referral.

The Helpline:

  • is a central point of entry to Mental Health Services for all Tasmanians
  • will determine eligibility for services and prioritise referrals
  • can arrange a interpreter for sign language or English translation on request

The Helpline is staffed by community mental health clinicians, who:

  • assess your information and determine the most appropriate action
  • may refer you to a Mental Health Community team in your area
  • will provide contact details for another service if they are more suitable to assist you
  • may refer you to a Community Mental Health Crisis Response team who are available extended working hours seven days a week.

Who this service is for

You may wish to call the Helpline when you or someone you know is:

  • showing obvious changes in mood
  • behaving in a disorganised manner
  • seeing things that aren’t there
  • hearing voices
  • expressing strange thoughts
  • very anxious and fearful
  • expressing suicidal ideas or thoughts.


Free within Tasmania

Opening Hours

24 hours a day, seven days a week

How this service is delivered

  • Call or visit us online

    1800 332 388
    Call us 24 hours a day
    If you or anyone else is in immediate danger call 000 Emergency Services

More Information

For more information download our Mental Health Services Helpline brochure:

Download Brochure

Updated: 15/03/2023

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