Mental Health Service Helpline

The Helpline is a mental health phone line for advice, assessment and referral.

The Helpline:
- is a central point of entry to Mental Health Services for all Tasmanians
- will determine eligibility for services and prioritise referrals
- can arrange a interpreter for sign language or English translation on request

The Helpline is staffed by community mental health clinicians, who:
- assess your information and determine the most appropriate action
- may refer you to a Mental Health Community team in your area
- will provide contact details for another service if they are more suitable to assist you
- may refer you to a Community Mental Health Crisis Response team who are available extended working hours seven days a week.

Who this service is for

You may wish to call the Helpline when you or someone you know is:
- showing obvious changes in mood
- behaving in a disorganised manner
- seeing things that aren’t there
- hearing voices
- expressing strange thoughts
- very anxious and fearful
- expressing suicidal ideas or thoughts.


Free within Tasmania

Opening Hours

24 hours a day, seven days a week

How this service is delivered

  • Call or visit us online

    Call us 24 hours a day

    If you or anyone else is in immediate danger call 000 Emergency Services

More Information

For more information download our Mental Health Services Helpline brochure:

Download Brochure

Updated: 29/06/2021

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