Access Mental Health Helpline

Access Mental Health is a mental health support, triage, and referral phone line delivered by the Department of Health, Tasmania in partnership with Lifeline Tasmania.

It operates 24 hours a day, 7 days a week to support the Tasmanian community and make it easier to access to the Tasmanian mental health system.

Anyone in Australia can call Access Mental Health on 1800 332 388 for:

  • immediate counselling support over the phone
  • information about the Tasmanian mental health system
  • help making a referral to public mental health services.

If you are a current consumer, you can call Access Mental Health to get in touch with your community team. GPs and other treating health professionals can also call Access Mental Health to make referrals.

Access Mental Health is operated by skilled and experienced mental health professionals. Wherever you are in Tasmania, you will speak with someone who understands the Tasmanian mental health system and the mental health services available near you.

Who this service is for

You may wish to call Access Mental Health when you or someone you know is:

  • showing obvious changes in mood
  • behaving in a disorganised manner
  • seeing things that aren’t there
  • hearing voices
  • expressing strange thoughts
  • very anxious and fearful
  • expressing suicidal ideas or thoughts.



Opening Hours

24 hours a day, seven days a week

How this service is delivered

  • Call or visit us online

    Call us 24 hours a day

More Information

For more information download our Mental Health Services Helpline brochure:

Download Brochure

Updated: 16/04/2024

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