Eating Disorder Helpline by Butterfly

The Butterfly Foundation represents all people affected by eating disorders and negative body image ie a person with the illness, their family and their friends.

As a leading national voice in supporting their needs, Butterfly highlights the realities of seeking treatment for recovery, and advocates for improved services from both government and independent sources.

Eating disorders are serious neuropsychiatric disorders with significantly distorted eating behaviours and high risk of physical as well as psychological harm. Left unaddressed, the medical, psychological and social consequences can be serious and long term. Once entrenched eating disorders can impact on every aspect of an individual’s life and for many, can be life threatening.

Butterfly operates a national eating disorders helpline that includes support over the phone, email and webchat. The Butterfly National Helpline is staffed by trained counsellors experienced in assisting with eating disorders. Butterfly also pilots treatment programs that address a gap in mainstream treatment models, and offers recovery and carers support groups.

Who this service is for

Everyone’s experience of eating disorders or body concerns is different. We provide confidential support for: people with eating disorders or body image issues; family, friends and partners of people experiencing an eating disorder or body image issue; teachers, clinicians, employers, or anyone with a question about eating disorders or negative body image.


Freecall to helpline

Opening Hours

8am – midnight (AEST), seven days a week.

How this service is delivered

  • Call or visit us online

    Call, webchat or email. Please see our website for more information.

Updated: 13/07/2023