Report a Power Outage

Severe weather can cause power outages. To report an outage or view information on current power outages, visit or by calling 132 004.

If there is life support equipment at your property, please report your outage by calling us on 132 004.
For enquiries about electricity bills, connections and disconnections when moving premises, please contact your energy retailer.

To report an electric shock, flickering lights or fallen powerlines, call us immediately on 132 004.

Who this service is for


Opening Hours

Our electrical faults and outages line 132 004 is available 24 hours a day, 7 days a week.
Our general enquiries line is 1300 137 008 and is available Monday to Friday, 9-5pm.

Accessibility Support

National Relay Service
If you are deaf or have a hearing impairment, contact the National Relay Service and ask to be connected to any TasNetworks contact number:
• Text Telephone (TTY) users phone 133 677
• Speak and listen users phone 1300 55 5727
If you require the assistance of an interpreter please contact TasNetworks directly and we will arrange this for you. Alternatively, contact TIS National on 131 450 and ask to be connected to any TasNetworks contact number.

How this service is delivered

  • Call or visit us online

    Electrical emergencies and faults - 24/7 - 132 004
    General Enquiries - Mon-Fri 9am-5pm - 1300 13 7008

Updated: 20/07/2021

Provided by