National Continence Helpline

The National Continence Helpline is a free, confidential telephone advisory service staffed by a team of nurse continence specialists who provide information, education, support and advice to callers with incontinence and bladder and/or bowel problems which may include constipation, bedwetting, nocturia (go to the toilet at night), urgency (rushing to the toilet) or who are caring for someone with such conditions. This includes information to local continence services and continence-related resources.

The Helpline also provides information and advice to health professionals.

The Helpline is funded by the Australian Government Department of Health and available to anyone living in Australia.

Who this service is for

People with incontinence and bladder and/or bowel problems, or who are caring for someone with incontinence and health professionals.

Cost

The service is free of charge to callers

Opening Hours

The helpline operates 8am – 8pm (AEST) Monday to Friday.

How this service is delivered

  • Call or visit us online

    The Helpline is funded by the Australian Government Department of Health and available to anyone living in Australia. It operates 8am - 8pm (AEST) Monday to Friday.

    Information can also be sought at our website at www.continence.org.au

Updated: 24/10/2023