Support and Telehealth Service
Our Support and Telehealth Service provides brief, one-on-one support for the Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) and long COVID community, their carers, and healthcare professionals across Australia.

Our team can help with:
General information about ME/CFS and long COVID
Connecting you with Emerge Australia’s Support Team, online community, and learning centre
Providing support to carers and healthcare providers
Contact us toll-free during business hours (Monday to Friday):
📞 1800 865 321
✉️ support@emerge.org.au

Telehealth Consultations: What to Expect
How to book a consultation:
➡️ Visit: https://www.emerge.org.au/telehealth-service/

Your first consultation:
We’ll work with you to understand your situation and how we can help. This may include questions about your:
Health: Your health journey and symptoms
Social History: Your background and support networks
Quality of Life: The impact of your condition and your current support
Appointments are flexible and typically last 20–30 minutes. We can shorten the session if your energy levels require it.
Following your first appointment, we’ll discuss whether additional consultations with a Telehealth Nurse or Patient Support Officer might be helpful.

How a Telehealth Consultation Can Help You:
Understanding Your Condition: Learn how ME/CFS and/or long COVID affect your daily life and how to communicate this to your healthcare providers.
Energy Management (Pacing): Get practical tips on managing your energy and activity levels.
Disability Support: Guidance on preparing for Disability Support Pension (DSP) or National Disability Insurance Scheme (NDIS) applications.
Social Support: Help to explore and access social supports available to you.

More Ways to Connect with Our Community:
Free Virtual Support Groups
Volunteer Peer Support Program
Educational Modules & Live Sessions
🌐 Learn more: https://www.emerge.org.au/what-we-do/support-services/

Cost
Free
Opening Hours
9am- 5pm, Monday to Friday.

How this service is delivered
Call or visit us online
Call us or visit our website for ME/CFS support.

Who this service is for

Those with myalgic encephalomyelitis/chronic fatigue syndrome and/or long COVID, their carers, families and friends and healthcare practitioners.

Cost

Free

Opening Hours

9am- 5pm, Monday to Friday.

How this service is delivered

• Face-to-face

  Online, vie telehealth, website information and self-paced learning modules.

• Call or visit us online

  Call us or visit our website for ME/CFS support.

  Emerge Australia offers a free, national InfoLine service for the ME/CFS and long COVID community, including our members, anyone living with ME/CFS, their carers and healthcare practitioners.