My Aged Care face-to-face services

Services Australia have Aged Care Specialist Officers available for face-to-face appointments in the Burnie, Launceston and Rosny Park service centres. An Aged Care Specialist Officer (ACSO) can help you with your aged care matters.
Our ACSOs can help with:

• providing in-depth information on the different types of aged care services
• checking if you’re eligible for government-funded services and making a referral for an aged care assessment
• helping you appoint a representative for My Aged Care
• providing financial information about aged care services
• connecting you to local support services.

It is free to book an appointment with an ACSO.

Who this service is for

Eligibility is based on need.

You need to be aged 65 years or over (50 or over for Aboriginal or Torres Strait Islander people).

Check your eligibility at


It is free to book an appointment with an ACSO.

Opening Hours

To find the opening hours of your local Services Australia service centre go to the Services Australia website. Link in right hand side menu.

How this service is delivered

  • Face-to-face

    ACSOs are available for face-to-face appointments at some Services Australia service centres.

    Find out if there is an Aged Care Specialist Officer near you.

Updated: 25/08/2022

Provided by

23 Marine Terrace, Burnie TAS, Australia
8 Boland Street, Launceston TAS, Australia
2 Gordons Hill Road, Rosny Park TAS, Australia