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FindHelpTAS Improvement

This form is for suggesting improvements to the services and resources available within FindHelpTAS directory that benefit your local area

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Section 1 : Contact Information

Information should include organisation name, contact and email

Name or Organisation

Local Government Area(Required)

Phone

To contact you if we need to clarify any details or ask follow-up questions regarding your feedback.

Section 2 : General Website Usage

General information on website usage and familiarity.

How often do you or your organisation use the FindHelpTAS website to find healthcare or support services for your community?

Daily

Weekly

Monthly

Rarely

Never

What stops you from using FindHelpTAS regularly?

How easy is it to find relevant healthcare or support services on the FindHelpTAS website?

Very Difficult

Difficult

Neutral

Easy

Very Easy

What makes it difficult to find services on the website?

Section 3 : Website Barriers to Access

Challenges or obstacles that prevent people from easily using or benefiting from services.

What barriers does your community face when accessing healthcare-related services on FindHelpTAS?

Incomplete or outdated service listings

Lack of filtering options to narrow down services

Difficulty navigating the website

Lack of mobile responsiveness or accessibility features

Information not presented in plain language

Language barriers (e.g., lack of multilingual support)

Lack of healthcare-related services listed for our region

Other

Tick all that apply

Other, please explain:

Section 4 : Healthcare Service Information

How well does the FindHelpTAS website display information on local healthcare services in your region?

Very poorly

Poorly

Neither poorly or well

Well

Very Well

Is the information on healthcare services in your region comprehensive and up to date?(Required)

What information is missing or out-of-date on the website?

Please include organisation details (Name, Contact, Email or Listing Name)

Section 5 : Website Accessibility & Inclusivity

Do you find the FindHelpTAS website accessible for users with disabilities?

What accessibility features could be improved or added?

Please share your suggestions and feel free to include URLs of websites that demonstrate great accessibility

Does the website offer enough language support for non-English speaking residents in your community?

What additional language support should be offered?

Section 6 : Suggestions for Improvement

What other features or improvements could be added to the FindHelpTAS website to make it a better tool to support the community?

While all ideas will need to be reviewed and assessed for their suitability, each contribution helps us build a clearer picture of what Tasmanians would like their website to be.

Section 7 : Initiatives and Partnership

Would you be interested in collaborating with FindHelpTAS to improve the healthcare service listings or website features for your community?

What types of collaboration or support would be helpful in this partnership?

Help to maintain up-to-date service listings

Customisation of service categories specific to our community’s needs

Joint promotional efforts to raise awareness of available healthcare services on FindHelpTAS

Support in navigating or training staff on how to use the FindHelpTAS platform

Other

Other, please provide your ideas:

Section 8 : Consent and Contact for Follow-Up

Would you like a FindHelpTAS representative to follow up with you about potential website improvements?

Yes

No

Please provide any additional comments or suggestions to help improve the FindHelpTAS website.

Please provide any additional files that could help improve FindHelpTAS

Drop files here or

Max. file size: 10 MB, Max. files: 3.

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