Emergency

Flood and Storm Assistance

The State Emergency Service (SES) is a division of the Department of Police, Fire and Emergency Management. We provide emergency response services for severe storms and floods, road crash rescue, and a range of other general rescue and community support roles through our volunteers.

Outreach Program

** COVID-19 Update - this program has been suspended. Follow our Facebook page to receive updates about the impact of the Corona Virus on our services. Currently suspended until further notice **

Mobile in nature and operating within many of the most disadvantaged areas in and around Launceston and the North West of Tasmania the trailer provides no cost food, beverages and recreational activities to the community.

Crisis Accommodation

We provide emergency accommodation for young men between the ages of 13-20 years.

Lifeline 13 11 14 crisis support

If you are thinking about suicide, experiencing a personal crisis or feeling alone help is available any time 24/7 on 13 11 14. No one needs to face their problems alone. If you struggle talking on the phone you can Text Lifeline on 0477 13 11 14, available 6.00pm to midnight (AEDT), 7 days a week.

Sexual Assault Crisis Line

Counselling, information and support to women, men and children who have been raped or sexually assaulted. 24 hour crisis line.

Youth Beat

**COVID-19 Update - we are now offering individual case management support to young people that may need additional assistance at this time. If you are a young person, or know of a young person, in need of support please contact us.**
Youth Beat offers a wide range of services/support to young people, identifying/addressing anti-social behaviour, drug/alcohol misuse/abuse, referral and intervention for young people in crisis and assistance with accessing additional services and social support networks.

24/7 Sexual Assault Crisis Response Helpline

**COVID-19 Update - our office is currently closed for face-to-face appointments, we are providing our services including counselling over the phone. We are accepting new referrals and our crisis line remains open**

SASS provides a 24 hour sexual assault crisis response and information support service.

Lifeline Tasmania, StandBy – Support After Suicide

**COVID-19 Update - we are here contactable via phone 24 hours/7 days**

Lifeline Tasmania's StandBy – Support After Suicide is a community-based suicide postvention program, providing a coordinated response of support and assistance for people who have been exposed to, or bereaved through suicide. You can phone StandBy 24/7 on 0400 183 490.

A Tasmanian Lifeline 1800 98 44 34

Lifeline Tasmania has set up a new service for Tasmanians, specifically to deal with unprecedented demand for information, advice and support because of the coronavirus pandemic. 1800 98 44 34

Click & collect

To help meet the needs of those most vulnerable in our community, during the coronavirus pandemic, Mersey Community Care is offering a free click & collect service for grocery, pharmaceutical and all other essential items.

Lifeline Text

Did you know that if you text 0477 13 11 14 between 6pm - midnight (AEST) when you are feeling really depressed, suicidal or in need of support, a Lifeline crisis supporter will text with you?

George Town Neighbourhood House

**COVID-19 Update - The front door to our organisation has been locked. We are still providing a range of services to the community. Click to see full details.**

We strive to provide a happy, enjoyable environment where absolutely everyone is able to come and enjoy themselves. We provide a range of support services to help individuals and families get back on their feet.