Red Cross can provide you with a daily telephone call to check on your wellbeing through a service known as Telecross. This provides peace of mind if you are at risk of an accident or illness that may go unnoticed, such as falling and being unable to call for help. The volunteer will check to see that you are well and provide a friendly voice to wake up to each morning.
Who this service is for
Telecross is for people who live alone and are at risk of an accident or illness that may go unnoticed. In particular, people who:
- are frail and aged
- have a disability
- are housebound
- are recovering from an illness or accident
Telecross is also available to the carers of people who are eligible for the service. When family and carers are away, or if someone has just returned home after a hospital stay, Telecross can also be used on a temporary basis.
How this service is delivered
Call or visit us online
For more information about accessing Telecross as a client, please call Red Cross on 1300 885 698 or send us a message using the contact form on our website.
More programs from Red Cross
Red Cross provides a door to door transport service to assist you to attend non-urgent medical appointments and social outings if you have no other transport options.
Emergency Relief for Temporary Visa Holders
These are emergency relief payments, not income support. We can only provide one-off, limited amounts to help people with essential needs like food and medicine.
Companionship and Social Support
Having good social connections is essential for all aspects of your health, especially as you age. We support you to improve your social connections and connect with your community for your wellbeing.