Red Cross can provide you with a daily telephone call to check on your wellbeing through a service known as Telecross. This provides peace of mind if you are at risk of an accident or illness that may go unnoticed, such as falling and being unable to call for help. The volunteer will check to see that you are well and provide a friendly voice to wake up to each morning.

Who this service is for

Telecross is for people who live alone and are at risk of an accident or illness that may go unnoticed. In particular, people who:
– are frail and aged
– have a disability
– are housebound
– are recovering from an illness or accident

Telecross is also available to the carers of people who are eligible for the service. When family and carers are away, or if someone has just returned home after a hospital stay, Telecross can also be used on a temporary basis.

How this service is delivered

  • Call or visit us online

    For more information about accessing Telecross as a client, please call Red Cross on 1300 885 698 or send us a message using the contact form on our website.

Updated: 02/06/2021