Status Resolution Support Services

** COVID-19 Update - We aim to keep our services operating, as far as is practical and within government guidelines. This service is offered by phone or online. For further information please call 1800 819 447 or visit our website. **

The Status Resolution Support Services (SRSS) assists people seeking asylum on Bridging Visas, Safe Haven Enterprise Visas and Temporary Protection Visas.

This service delivers support for people while they are seeking to resolve their immigration status.

Where eligible, the SRSS program may be able to support individuals and families with:
• Case managed support to access relevant services
• Build life skills and independence
• Connect to the community
• Financial assistance (which is determined by the Department of Home Affairs)

Who this service is for

Eligible people must be living in the Australian community awaiting the resolution of a protection visa, and be experiencing significant disadvantage due to a health issue or crisis situation, or be caring for children under six years.

Cost

No cost

Opening Hours

Monday to Friday, 9am to 5pm.

How this service is delivered

• Call or visit us online

  Call CatholicCare free statewide on 1800 819 447.
  To apply for SRSS, our Case Managers meet with you to assist with your application which is then assessed by the Department of Home Affairs.