Family Violence Counselling And Support Service (FVCSS)

** COVID-19 Update - we are available and offer information, counselling and support. This service operates from 9am to midnights weekdays and 4pm to midnight weekends and public holidays. You can reach FVCSS on 1800 608 122. **

DHHS Family Violence Counselling and Support Service offers professional and specialised services to assist children, young people and adults affected by family violence. This service is part of the Safe at Home initiative; a Tasmanian whole of government response to family violence.

Services include:

Information, counselling & support
Information and support to family and friends
Arranging assistance from police
Assisting in organising a safe place to stay
Referrals to Legal Aid and/or Court Support
Act as an advocate in accessing assistance e.g. Housing, Centrelink
Liaise with Government and non-government sector on behalf of clients
Group work programs for affected adults, children and young people.

Who this service is for

For Adults:
Services are available to anyone who needs support or information because their partner or ex-partner is or has been violent or abusive to them. People can self-refer, or be referred by another person or service. Services are offered to people in heterosexual or same-sex relationships.

For children and young people:
Children and young people affected by family violence can be referred to the Family Violence Counselling and Support Service by Safe and Home service providers. Most children and young people will be referred via the Police, the Court Support and Liaison Service, the Child Witness program or by a Family Violence Worker who is already working with their parent or care-giver. Other children and young people will be referred via Child Protection Services.

Cost

All services are free, confidential, voluntary and subject to the State's Privacy Provisions.

Opening Hours

The service operates from 9am to midnights weekdays and 4pm to midnight weekends and public holidays.

How this service is delivered

  • Face-to-face

    The DHHS Family Violence Counselling and Support Service has offices in Burnie, Launceston and Hobart. Contact us to arrange an appointment.

  • Call or visit us online

    Statewide - 1800 608 122

    If someone is at risk or in danger, call 000.

  • We'll come to you (outreach)

    Appointments can also be made to see clients in other locations.

Family Violence Brochure

You can download our Family Violence and Support Service Adult Program brochure here.

Download Brochure

Updated: 23/04/2020

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