Emergency Support Line

The Australian Tax Office (ATO) provides an Emergency Support line for assistance due to a natural disaster (which includes COVID).
Please be aware we are experiencing high call volumes resulting in long wait times.
You can also read our answers to the top call centre questions about JobKeeper and early release of super.

Opening Hours

8.00am–8.00pm Monday – Friday
10.00am-4.00pm Saturday and Sunday

How this service is delivered

  • Call or visit us online

    Please be aware we are experiencing high call volumes resulting in long wait times.
    You can also read our answers to the top call centre questions about JobKeeper and early release of super.

Updated: 12/05/2020

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